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Flies And Fins :: View topic - Broken Sage Launch Rod: $50 Repair Fee?
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Dusboy7


Location: Port Republic,VA

PostPosted: Wed 04/21/10 9:45 pm    Post subject: Broken Sage Launch Rod: $50 Repair Fee? Reply with quote

I broke my Sage rod today trying to get a fly out of a tree.I barely jerked it and snap.I called Sage since my rod has a lifetime warranty.They informed me that I had to pay a 50 dollar processing fee.I couldn't believe it.This will be the last Sage I purchase.
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kory_k


Location: New York, NY

PostPosted: Thu 04/22/10 8:27 am    Post subject: Reply with quote

Yep, that is what they charge. Most manufacturers that offer a lifetime warranty charge for warranty of their rod to cover shipping and handling. Some companies have better deals than others, but most of the time you will have to at least pay something to ship the rod to them. If you do send a Sage back you are better off sending it through a fly shop because you will pay the same $50 but it will cover shipping from you to Sage and back. If you ship it yourself, you still pay the $50, but you will also have to cover the cost of shipping the rod to Sage. The store you bought it from should have mentioned that to you when you bought the rod. In the fly shops that I worked in that sold Sage rods, we made it very clear that this charge would occur if the rod broke and there were people that chose not to buy it. I have spent a large part of my life working and running fly shops that sell Sage rods and we always made a point to tell people that they will have to pay this fee when they send it back. Originally this fee was $15, then it went up gradually every two years or so to where it is now at $50. Sage makes kick a** fly rods and I don't like the fee any more than you do, but I like the rods too much to not buy one for this reason.
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Dusboy7


Location: Port Republic,VA

PostPosted: Thu 04/22/10 4:24 pm    Post subject: Reply with quote

I bought this fly rod off ebay so I guess I am stuck paying the shipping costs to.
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jbob



PostPosted: Sun 10/24/10 4:34 pm    Post subject: Reply with quote

Actually 50 bucks is pretty good considering Loomis just raised their fee from 50 to 100! I wasnt too happy to hear this since I own several loomis spinning rods. I know St Croix warranty work has a similar service charge. Shipping costs have been steadily increasing so I can see how they would want to recoup the extra cost but 100 bucks is rediculous I think. Shame on Loomis. Not like their stuff is cheap to begin with. I thought that was the point of shelling out the extra dough for a premium rod. By the way , hello from Eastern CT. Im a longtime fisherman finally ready to make the jump into flyfishing and am saving up for a first flyrod. Figure I can practice casting over the winter and be ready for springtime stripers. Mostly fish in the salt but I also do a fair amount of freshwater fishing throughout the year. Figure fishing with a fly will expand my opportunities to catch fish. I like the site Seems to be a lot of good info here
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Bellyup



PostPosted: Sat 10/30/10 5:25 pm    Post subject: Reply with quote

G'day blokes,
If you think $50 is a bit steep for a rod repair then be glad you don't own a Loomis in Australia - When I bought my first Loomis 15+ years ago the repair/replace cost was $45 then $80 then $120 last year $200 and now $300 !!!!! (thanks Shimano)
I would like to buy a NRX but a Sage is a far better option - at least if it gets broken.
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moldychum



PostPosted: Sun 10/31/10 12:39 pm    Post subject: Small price to pay Reply with quote

Try sending the iPhone you dropped back to Apple and see what they say. Regardless of how it broke, $50 bucks is a way better deal than most any warranty in the real world.
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